What is the purpose of holding your personal data?

Apexgray (and trusted partners acting on our behalf) use your personal data:

  • to provide goods and services
  • to manage your account
  • to verify your identity
  • to send you promotional communications
  • to identify and contact competition winners

Note – We utilise the services of two third parties for payment transactions, Paypal and Stripe. As such we do not hold any of your financial information. You have the right to opt out of any promotional communications by making use of the “unsubscribe” link at the bottom of emails or contacting customer support at support@apexgray.co.uk

What data does Apexgray process?

Apexgray hold the following customer information:

  • Name
  • Shipping address
  • Billing address
  • Telephone number
  • Email Address

How long does Apexgray retain your personal data for?

Various laws, accounting and regulatory requirements applicable to us require us to retain certain records for specific amounts of time. In relation to your personal data, we will hold this only for so long as we require that personal data for legal or regulatory reasons or for legitimate organisational purposes.

Who is your data shared with?

In order to make certain services available to you and to help better understand your preferences, we have partnered with certain trusted third parties including logistic and marketing service providers. Service providers are selected based on their ability to apply the appropriate data protection and security controls. 

What are cookies and what are they used for?

A cookie is a small file, typically of letters and numbers, downloaded onto a device when the user accesses certain websites. They are used for a variety of reasons including helping a website to function correctly. More information on cookies is contained in the Cookie Policy.

What are your rights?

You have the right to withdraw your consent for us to hold your personal data anytime. If you wish to do so please email support@apexgray.co.uk.

If you wish to lodge a complaint please use the same email address

What to do if you would like your data deleted?

Please email support@apexgray.co.uk with the name and the email address connected to your account. You will receive an email from us to your accounts email address to confirm you approve the deletion of your information.